Unity Solutions - Support 

We are dedicated to providing first class support to our customers and those trying out our products, our UK based support and development offices are open for business Monday to Friday excluding public holidays during the hours of 10:00am - 6:30pm GMT/BST.

The following support options are available

Instant On Line Support

Our highly acclaimed Instant On-Line Support offers dedicated one to one on-line help using state of the art secured technology to connect your PC directly to one of our support consultants.  We can view your computers screen and control your mouse and keyboard for fast problem resolution via the web.  This service is generally available Monday to Friday during normal working hours, for on-line support outside these hours and at weekends please make a on-line support appointment booking.

Please note that this service is not always available due to factors outside of our control, should you experience difficulties when trying to connect to the server, please take the On-Line Support by Appointment option below.

Email Support

A dedicated team of support consultants are waiting to deal with your queries and support issues, please complete the on-line form or email our help desk with a short description of your issue.

Telephone Support

Finally, we recognize  that sometimes problems cannot be resolved using technology alone, so if after trying to resolve your issues using the above methods you are still having difficulties, please contact our Support Team in the UK on +44 1942 407510 and we will deal with your issue quickly and efficiently.